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09 Terms of Use

Last updated: 14th April 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website and the EWI Pro Installer Portal (the “Service”) operated by EWI Pro Insulation Systems Ltd (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service, and we suggest termination of this online session.


EWI Pro Insulation Systems Ltd, does not sell products to the professional or the public. The distribution of products is undertaken by EWI Pro’s approved distributors. A list of the distributors can be found on the EWI Pro Distribution page.

All EWI Pro samples will be fulfilled by EWI Pro’s approved distributors. When ordering EWI Pro samples you agree to have your data shared with EWI Pro’s approved distributors for this purpose.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Our website allows you to apply for product samples, technical information, CPDs and local installers. To complete these information inputs, we ask you to make available certain personal information like your name, telephone, email and address details. These details are held on our CRM system on our own secure servers and not shared to any third parties or organisations outside EWI Pro Insulation Systems Ltd. This information held is only used to fulfil the requirements of the request made.


The use of this website is subject to the following terms of use:

  • All the content on this website is for your general information and use only. It is subject to change without advance notice.
  • The use of any information or materials from this website is entirely at your own risk, for which EWI Pro Insulation System Ltd will not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Best thing to do is to contact us on our telephone or email.
  • We do not provide any guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain errors or inaccuracies and we specifically exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms of use.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites, for example our blog pages. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) or for broken links.
  • If you wish to report a complaint in relation to the use of this website, we ask that you send us your complaint in writing to our email, which is We will endeavour to come back to any complaints and implement any remedies subject to the terms provided for by the law.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by EWI Pro Insulation Systems Ltd

EWI Pro Insulation Systems Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that EWI Pro Insulation System Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is content, we will try to provide at least 7 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.

Top Management Approval

Name: Nicholas Miles

Position: Commercial Director

Date: 04/07/2018

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