Technical Support
FREQUENTLY ASKED QUESTIONS
Navigating through our website can sometimes feel overwhelming, especially with technical information. That’s why we’ve curated a list of Frequently Asked Questions to help you better understand how to make the most of our services. Whether you’re new to EWI Pro or seeking clarification on certain aspects, our FAQ section aims to provide clear guidance and support for your journey.
External wall insulation & OUR PRODUCTS
What is External Wall Insulation (EWI), and how does it work?
What types of properties can benefit from External Wall Insulation?
What types of renders and finishes does EWI Pro offer?
Do EWI Pro’s products comply with building regulations and standards?
Are EWI Pro’s insulation products environmentally friendly?
What are the advantages of using EWI Pro products for my projects?
Can EWI Pro provide solutions for unique project requirements?
Where can I purchase EWI Pro products?
Where can I find technical documentation related to EWI Pro products?
How can I find an approved installer for EWI projects?
OUR SERVICES
What assistance can I receive from the Technical Team?
What support do you offer for writing project specifications?
How do I request on-site support for my project?
Do you offer on-site support nationwide?
How can I find an approved installer?
How do I become an approved installer?
Do you have information on how to access funding for EWI?
What information do your system build-ups provide?
The Training Academy
What is the EWI Pro Training Academy?
Who can benefit from the training offered by EWI Pro?
What courses are available at the Training Academy?
Where can I apply for the Training Academy?
Are the courses offered by EWI Pro accredited?
What are the benefits of attending the Training Academy?
Do you provide bespoke training solutions?
What support services do you offer to course participants?
Where are your training academies located?
How long does the training run for?
How much do the training courses cost?
Do I need to bring anything with me to the training?
Other questions
What is your policy on quality?
What is your environmental policy?
Does EWI Pro have a sustainability report?
Does EWI Pro participate in trade shows?
What is the Materials Calculator?
What is an Approved Installer?
What is a Recommended Installer?
What awards has EWI Pro won?
Which BBA Certificates does EWI Pro possess?
How can I work at EWI Pro?
Still have questions? Don’t worry, we’re here to help.
Our team is ready to assist you further and provide any additional information you may need.
